Cookie Policy

This Cookie Policy explains how Crazy Tower (referred to as “CrazyTower”, “we”, “us”, or “our”) uses cookies and similar technologies on the CrazyTower United Kingdom website. By visiting or using our site, you agree that we may use cookies as described in this policy, subject to your cookie settings and applicable laws in the United Kingdom.

If you have any questions about this Cookie Policy, you can contact us at [email protected].

1. Who we are

CrazyTower is an online casino and sportsbook brand that offers casino games, slots, live dealer tables and sports betting for players aged 18 and over. Our services are provided through our website and mobile browser version. We support safe play and remind you that gambling can be addictive. Play responsibly.

2. What are cookies?

Cookies are small text files stored on your computer, mobile phone or tablet when you visit a website. They help the site remember your actions and preferences over a period of time so that you do not have to re-enter information every time you return or move from page to page.

Cookies usually contain:

The name of the domain from which the cookie originates
The lifetime of the cookie (how long it remains on your device)
A unique identifier number or value

We also use other tracking technologies similar to cookies, such as pixels and local storage. In this policy we refer to them together as “cookies”.

3. Why we use cookies

We use cookies for several reasons, all linked to the safe and smooth running of the CrazyTower online casino and sportsbook and to improve your experience on our site. Cookies help us to:

Keep our site secure and protect your account
Allow you to stay logged in while browsing pages
Remember your language, currency and other preferences
Show content and promotions that may be relevant to you
Measure how our site is used so we can improve performance and layout
Meet our legal and regulatory duties, including AML and KYC checks

4. Types of cookies we use

We group the cookies used on our site into the categories set out below.

4.1 Strictly necessary cookies

These cookies are essential for the operation of the CrazyTower site. They enable key features such as secure log-in, account management, payment processing and compliance checks. Without these cookies, our site would not function properly and you would not be able to access core services such as playing games or placing sports bets.

Strictly necessary cookies are usually set in response to actions taken by you, such as:

Logging into your CrazyTower account
Setting your privacy options
Managing deposits and withdrawals
Securing transactions and verifying your identity

As these cookies are vital for the site to work, they cannot be switched off through our standard cookie tools. You may be able to block them in your browser, but parts of our site will then stop working.

4.2 Functional cookies

Functional cookies allow our site to remember choices you make and provide enhanced features and personal settings. They make your CrazyTower experience smoother and more convenient.

Examples of how we use functional cookies include:

Saving your preferred language and currency
Remembering game filters and layout settings
Storing your consent choices for cookies and marketing
Recognising you when you return so you can access your favourite sections faster

If you disable these cookies, some of our services and custom settings may not work or may reset each time you visit.

4.3 Performance and analytics cookies

Performance cookies collect information about how visitors use our site. They help us understand which pages are popular, how users move around the site and if they experience errors. This information is aggregated and does not directly identify you.

We use analytics cookies to:

Measure visits, traffic sources and user flows on our pages
See which games, sports markets and promotions attract interest
Check that new features are clear and easy to use
Detect performance issues and loading problems

These cookies support the continuous improvement of our casino and sportsbook environment.

4.4 Marketing and advertising cookies

Marketing cookies are used to show advertisements that are more relevant to you and your interests, both on our site and on other websites where this is permitted. They can also be used to limit how often you see a particular advert and to measure the performance of marketing campaigns.

These cookies may be set by us or by our chosen advertising partners. They may use data about your visits to our site in combination with information from other sites you visit, subject to applicable law, to build a profile of your interests. This helps us present promotions, bonuses, tournaments and product updates that may better suit your preferences as an adult player.

If you disable marketing cookies, advertisements will still appear, but they may be less related to your interests.

5. Examples of cookies we may use

The table below gives typical examples of the categories of cookies that may be active on our site. The exact cookies in use can change over time as we add or adjust website features.

Cookie type	Purpose	Typical duration
Session ID cookie	Keeps you logged in as you move between pages and games	Until you close your browser
Security cookie	Helps detect fraud, protect your account and support AML and KYC checks	From one session up to several months
Preference cookie	Saves your language, chosen currency, or game view settings	From a few days up to one year
Analytics cookie	Measures traffic, usage patterns and engagement with games and sports pages	From one session up to two years
Marketing cookie	Helps show relevant offers, bonuses and campaigns	From a few days up to several months

6. Cookies and personal data

In some cases, the information we collect through cookies is treated as personal data because it can be linked to an account or a specific device. Where this is the case, we handle that information in line with our Privacy Policy and data protection laws that apply in the United Kingdom and other relevant regions.

We may use cookie data together with other information that you provide to us when you register, verify your identity, deposit or withdraw funds, or take part in our loyalty and VIP programmes. This helps us to:

Secure your account and payments
Meet legal duties related to anti-money laundering (AML) and customer due diligence (CDD)
Apply responsible gaming tools and limits where you choose them
Offer relevant promotions based on your verified preferences and eligibility

7. Third-party cookies

Some cookies used on our site are placed by third parties, such as:

Analytics service providers that track aggregate statistics
Advertising networks that help show relevant banners and offers
Game providers that may set cookies when you open their games
Payment service providers assisting with deposits and withdrawals

Third-party cookies are controlled by the respective third parties and are subject to their own privacy and cookie policies. We choose partners that support secure and responsible operations, but we encourage you to review the privacy information made available by each provider when required.

When you first visit our site, you are usually presented with a cookie banner or pop-up that gives you clear information and allows you to accept or manage non-essential cookies. By continuing to use our site after setting your preferences, you agree to our use of cookies in line with your choices.

You can change your cookie settings at any time by using:

The cookie consent tools or links on our site, where available
Your browser settings to block or delete cookies

Please note the following:

Strictly necessary cookies are required to use our services. If you block them, you may not be able to log in, play games, place bets or manage your account.
Deleting or blocking some cookies may reduce the quality of your experience or cause some features to act in an unexpected way.

8.1 Managing cookies in your browser

Most browsers allow you to view, manage, delete and block cookies from a website. The way you do this varies by browser. For up-to-date instructions, please check the help section of your browser. Below is general guidance:

To clear cookies that are already on your device, you may use the “Clear browsing data” or similar option in your browser settings.
To block cookies in future, you may set your browser to refuse some or all cookies or to prompt you each time a site tries to set a cookie.

If you use different devices (such as computer, mobile phone and tablet) to access CrazyTower, you will need to adjust cookie settings on each device separately.

9. Cookies and responsible gaming

CrazyTower supports responsible gaming and uses cookies in ways that can help protect our players. Subject to your privacy settings and legal allowances, we may use cookies and related data to:

Remember self-exclusion or cool-off choices you make
Support deposit limits, loss limits and other safe-play tools
Monitor sessions for patterns of use that may point to harmful play
Help our support team respond more quickly when you contact us for help

We encourage all players to set personal limits and to contact our support team if they feel their gambling is causing harm. Gambling can be addictive. Play responsibly.

10. Cookies, AML and KYC

As an online casino and sportsbook, CrazyTower follows anti-money laundering (AML) rules and customer due diligence procedures. Identity checks may be required for withdrawals, refunds, payment verification and AML purposes. Cookies assist in this area by:

Helping us confirm that the device used is consistent with your usual access pattern
Supporting secure sessions while you upload documents or update account details
Reducing the risk of unauthorised access and fraudulent use

Any use of cookies for AML and KYC purposes is carried out in line with applicable laws and our internal security standards.

11. How long cookies stay on your device

Cookies may remain on your device for different periods of time, depending on their purpose.

Session cookies: These exist only while your browser is open. They are deleted once you close your browser.
Persistent cookies: These remain on your device for a set period or until you delete them through your browser settings.

We keep cookies only for as long as needed for the purposes described in this policy. In some cases, we may keep certain logs or records for a longer period if this is required by law, for example for AML, tax or regulatory reporting.

12. Children and cookies

CrazyTower is strictly for adults aged 18 and over. We do not knowingly provide services or collect data from individuals under 18. Cookies used on our site do not seek to target or engage children. If we become aware that a minor has created an account or that our cookies are used in connection with a minor’s activity, we will take steps to close the account and remove or restrict related data, subject to legal duties.

13. International transfers

CrazyTower may use cookies and services that involve the processing of data on servers located outside the United Kingdom or the country where you live. This may happen, for example, when we use global analytics platforms, advertising networks or game suppliers.

Where such transfers occur and personal data is involved, we will take steps, where required, to ensure an appropriate level of protection. This may include the use of standard data protection clauses or other lawful transfer tools.

We may update this Cookie Policy from time to time to reflect changes in the cookies we use, updates to our services, or changes in legal and regulatory requirements. Any updates will be posted on this page with a new “last updated” date.

We encourage you to review this Cookie Policy regularly so that you remain informed about how we use cookies and how you can manage your choices.

15. Contact us

If you have any questions, concerns or requests about this Cookie Policy or our use of cookies, please contact us:

Email: [email protected]
Website: crazytower.uk

When you contact us, please include enough detail about your question or concern, such as which browser and device you use and, if possible, screenshots of any cookie messages you see. This helps us respond more quickly and clearly.

16. Summary

Cookies play an important role in the safe and smooth running of the CrazyTower online casino and sportsbook. They help us secure your account, respect your preferences, understand how our site is used and show relevant information and offers, while we continue to support responsible gaming and AML and KYC duties.

By using our site, you accept our use of cookies as set out in this Cookie Policy, subject to your own choices in our tools and in your browser. You are always free to manage or change your cookie settings, knowing that some cookies are needed if you wish to enjoy the full CrazyTower experience.